This page develops as we get feedback from our customers.

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Macintosh Users

• Will Microsoft FrontPage work with my WebCom account?
• Now that I have my own domain name, how do I use it?
• Why do files show up on my access report that don't exist in my account?
• My Site Activity Report did not arrive in my email box, how can I get it?
• What Multimedia file types, or MIME types, work with WebCom's system?
• How can I easily back up my entire WebCom directory?
• How do I transfer a number of files at once?
• How do I change my entry in the WebCom Customer Index?
• I lost my copy of the letter you sent me when my account was activated, where can I get another copy?
• What's the story with email addresses in my access log/report?
• Why am I experiencing extremely slow transfers via FTP?
• Why don't the changes I make to my pages show up when I view them?
• Why do files ending in ".htm" wind up ending in ".html" after I transfer them to WebCom?
• Why are my files all in CAPITAL letters?
• How can I reduce the net traffic to my site to avoid additional fees?
• How can I find out how much disk space I'm using?
• Why do I have an accesser listed in my Site Activity Report, but it does not show what file(es) they accessed?
• I accidentally deleted files from my account! Can WebCom recover them for me?
• What is this strange file ending in ".gz" that I found in my log directory?

• I uploaded my site, but the "Under Constr uction" page still comes up. Why?
• There's something wrong with my HTML, how do I find out where the problem is?
• How can I set up a "clickable image" on my site?
• I'm a Macintosh user. The images I just transferred to WebCom are damaged. Why?
• Why is my hotlink to another file/page not working?
• How can I have the number of accesses to a page display on the page itself?
• Why does the jpg version of my graphic load instead of the gif version I specified?
• How do I integrate sounds into my WebCom pages?
• Can I integrate my Web page and forms with my database software?
• Can I use Java at WebCom?

• I am having/have had problems accessing WebCom, what is going on?
• Why am I experiencing extremely slow transfers via FTP?
• Why do my FTP transfers fail to load the entire file?
• WebCom's System Status Page

• Forms Processor FAQ

• How can I automate management of subscriptions and unsubscriptions?
• How can I keep others from posting to my list?
• How can I accept submissions for my list from subscribers?
• Who do messages appear to come from? Where are replies to messages sent?
• Can I list names along side the addresses in my subscriber file?

• Is there one file I can download to read the WebCom User Guide offline?

• I'm a Macintosh user. How does this affect my ability to use WebCom services?
• I'm a Macintosh user. The images I just transferred to WebCom are damaged. Why?