If you are experiencing difficulties or extreme slowness accessing WebCom, there are a number of potential causes:

• WebCom systems are fully accessible and operational approximately 99% of the time.
• Most often, when accessibility is degraded or lost, it is caused by a problem in the route between you and WebCom. By visiting the Trouble Ticket page of Exodus, our network provider, you can find out about network problems affecting both Exodus, and the Internet as a whole.
• Much less often, WebCom's immediate network connection is down. You can find out about WebCom's current availability by visiting our status page at http://status.webcom.com/~webcom/.
• Rarely, WebCom systems may be down for maintenance or upgrades. Advance notice is always provided in this case by sending email to all WebCom customers.

Web Communications is committed to providing high performance, high availability data service. If you are having any problems, please contact WebCom Technical Support. The more detailed the description of the problem the better. If you are experiencing trouble accessing us from a location different than the address entered into the feedback form, please provide either the IP address or domain name (such as "webcom.com/~webcom") from which you are experiencing problems.