Using POP Email
A POP (Post Office Protocol) email address is an address that stores messages in a mailbox on the WebCom server. Mail can be retrieved or sent out from this email box using a POP mail client (email reader), such as Netscape Navigator or Eudora. If you have a SLIP or PPP account with your Internet Service Provider, then you likely are already familiar with, and using, POP mail and a POP mail reader.
A new POP email address at WebCom is set up using the Email Account Maintenance Form.
Configuring Netscape to use POP mail
Configuring Eudora to use POP mail
Configuring Outlook Express to use POP mail
Configuring Other POP Email Clients
All pop email clients configure pretty much the same way. Each one needs to be configured with the incoming email (POP) server (pop.webcom.com/~webcom), the outgoing email (SMTP) server (smtp.webcom.com/~webcom), and your email address. (And optionally your name, organization, and so on.) In general, the only difference from program to program is where you have to go to enter this information. Generally, you should start by looking under menus such as "Preferences" or "Options". If you have difficulty trying to figure out how to configure your particular piece of software, please consult the documentation that came with that program, or contact the software manufacturer.
Removing Messages From The Server
Most POP mail programs have an option you can set which will specify whether mail is to deleted or retained on the server after the messages have been downloaded. This setting makes more sense if you understand a little bit about how POP mail clients work in relation to the server.
When you instruct your mail client to check your account for new mail, the client makes a connection to the server and downloads any new messages it finds there. When you are looking at your messages in your mail client's "Inbox", you are not actually looking at messages residing on the server. These messages have been downloaded to your PC, and you are viewing them locally.
Depending upon how your client is configured, it either deletes the messages on the server or leaves them intact after they have been downloaded. As WebCom customers are be charged for disk space usage in excess their monthly allowance, if you do not have your POP mail client configured to delete the messages on the server after download, then you may end up being charged for storing these messages which you have already downloaded from the server.
The method for configuring your POP mail client to delete messages from the server after they have been downloaded varies from program to program. You will want to consult the documentation for your particular brand of mail client for explicit instructions on how to do this.
Lastly, we have noticed that even after you reconfigure your email client to no longer leave old email on the server, many email clients will only remove new email messages when you retrieve them, and leave old ones on our server. If you experience this, the easiest way to delete all of the old email in the pop account, is to delete the email account itself, and then create it again. You can do this using the delete form at http://webcom.com/~webcom/services/email. Be sure that the account is still set to be a pop account when the email account is deleted. After you have done this, use the create email account form to set the account up again, and the messages will be gone.
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